Refund Policy

Introduction

At FraudCheck.ai, we strive to provide high-quality verification services. This Refund Policy outlines the terms and conditions for refunds related to our services.

By using our services, you agree to the terms outlined in this Refund Policy. Please read this policy carefully before making any payments.

Service Completion

A verification service is considered complete when we have processed the request and provided the verification results, regardless of whether the subject is verified as authentic or not.

Refund Eligibility

You may be eligible for a refund in the following circumstances:

Full Refunds

• If we are unable to process your verification request due to technical issues on our end
• If you have been charged multiple times for the same service (duplicate charges)
• If we fail to deliver the verification results within the timeframe specified at the time of purchase

Partial Refunds

• If the verification results contain demonstrable errors due to our systems (subject to review)
• If the service provided does not match the service description at the time of purchase

No Refunds

Refunds will not be provided in the following cases:

• After the verification process has been completed successfully
• If the subject of verification is found to be invalid, fraudulent, or does not meet the required criteria
• If incorrect or misleading information was provided
• If the service is no longer needed after the process has already started
• If you"ve exceeded the refund request timeframe (see below)

Refund Request Timeframe

Refund requests must be submitted within 30 days of the purchase date. Requests submitted after this timeframe will not be considered.

How to Request a Refund

To request a refund, please follow these steps:

1. Contact our customer support team at info@fraudcheck.ai
2. Include your order number, date of purchase, and the reason for your refund request
3. Provide any supporting documentation or evidence related to your request

We will review your request and respond within 5 business days.

Refund Processing

If your refund request is approved, we will process the refund using the same payment method you used for the original transaction, unless otherwise specified. Refunds typically take 5-10 business days to appear in your account, depending on your payment provider.

Cancellation Policy

You may cancel a verification request before we begin processing it. Once processing has started, cancellations are subject to the refund eligibility criteria outlined above.

Subscription Services

For subscription-based services, you may cancel your subscription at any time. Refunds for the current billing period will not be provided, but your subscription will remain active until the end of the current billing cycle.

Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy.

Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at: